To view this email as a web page, click here does not work

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Anonymous
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To view this email as a web page, click here does not work

Hi

How can I update the link "To view this email as a web page, click here" because it does not work

Thank you

18 REPLIES 18
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Level 7 - Champion

Re: To view this email as a web page, click here does not work

This appears to be happening to others, as well. See View as Webpage does not work: "Customer does not belong to any POD"

I would try to contact Support so they have a record of it and can look into it further.

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Anonymous
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Re: To view this email as a web page, click here does not work

Hi Jenn,

Many thanks for your feedback

Ok I am going to contact the Support because the link is still dead

Have a good day

Re: To view this email as a web page, click here does not work

Hi Jonata, are you using the {[system.viewAsWebpageLink}} token? Do you have proper casing on it? Sometimes I've seen weird issues with casing in tokens.

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Anonymous
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Re: To view this email as a web page, click here does not work

Hi Dory

Thank you for your feedback

No unfortunately I don't using this system, in my Marketo, I can't even see where I can update the link to  " To view this email as a web page " in Edit email, I am going to contact Marketo Support

Thank you for your time

Jonata

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Re: To view this email as a web page, click here does not work

Hi Jonata, it might be built into your templates if you aren't able to find where the token is used. I would definitely reach out to support.

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Level 10 - Champion Alumni

Re: To view this email as a web page, click here does not work

I wonder if this has anything to do with it:

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Level 7 - Champion

Re: To view this email as a web page, click here does not work

I wondered the same thing myself, although my links seem to be working correctly.

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Anonymous
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Re: To view this email as a web page, click here does not work

Yes I guess it might be the reason why it does not work

Yesterday the link was working and not today, how can we solve this problem ?

Thank you Dan !

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Anonymous
Not applicable

Re: To view this email as a web page, click here does not work

Many Thanks for this feedback, well I am going to contact the Support

Jonata