Re: SugarCRM > Marketo integration

Monique_Millson
Level 2

SugarCRM > Marketo integration

Hi, Has anyone had experience with the Marketo to SugarCRM connector and integration – Real case study advice would be very helpful (not guides or documentation) as I am on boarding with Marketo now and are having some issues

4 REPLIES 4
Jay_Jiang
Level 10

Re: SugarCRM > Marketo integration

Care to share what issues you're facing?

Monique_Millson
Level 2

Re: SugarCRM > Marketo integration

The Sync is simply not working, 

duplicates were created on some people records for no reason 

editing people within marketo does not update in sugar crm and reverse 

Grégoire_Miche2
Level 10

Re: SugarCRM > Marketo integration

Hi Monique,

Have you searched the community for "SugarCRM" keyword ?

Quite a lot has been written on this. Bottom line being that the custom integration works better on V7 than it did on v6, but still has some weaknesses. Also, search the launchpoint for partner solutions, some exist that do a better job.

-Greg

Susie_Bate
Level 1

Re: SugarCRM > Marketo integration

We use SugarCRM at CQUniversity. But we have largely a one way data flow from SugarCRM to Marketo. Happy to chat further if you have anything specific you wanted to talk about.