Subject Line Test from Email Send Program Sent Wrong Amount

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Level 3

Subject Line Test from Email Send Program Sent Wrong Amount

I just executed an email send program with a subject line A/B test.  The test sample was sent first, as expected, and I sent the test population to 20% for 2 programs, one program of 5k+ and one of 4k+.  The system then sent the test send, but only roughly 70 and 80 emails were sent, and the programs are showing membership in the 70-80 range.  I double checked amount send and target group size, nothing stands out, but the send amount was far from 20%.  Any ideas what may be wrong, or what I may have done incorrectly?

2 REPLIES 2
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Level 10 - Champion Alumni

Re: Subject Line Test from Email Send Program Sent Wrong Amount

did you check the original Qualified vs. Blocked?

Did you do automatic winner or ? How long did you give it?

Level 3

Re: Subject Line Test from Email Send Program Sent Wrong Amount

Hi Josh, it came down to my worst fear of a data issue on a custom field.  I have solved, but thank you for responding.