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Stream Transitions

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Anonymous
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Stream Transitions

If I have a lead in an engagement program, in Stream 1, and they meet the criteria for a transition to Stream 2, then they transition back to Stream 1, do they enter Stream 1 where they left off?
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Anonymous
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Re: Stream Transitions

Essentially yes.

What happens is when a lead is in a stream, we send the highest ranked piece of content they haven't seen before. So, because they've gone back to stream 1, they'd see the next one they hadn't seen before.

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Anonymous
Not applicable

Re: Stream Transitions

Essentially yes.

What happens is when a lead is in a stream, we send the highest ranked piece of content they haven't seen before. So, because they've gone back to stream 1, they'd see the next one they hadn't seen before.

View solution in original post