Stream Engagement Score is not displaying

Highlighted

Stream Engagement Score is not displaying

Hey there!

Our Stream Engagement Score is not displaying for any of stream in our Engagement Program. Is there a setting that needs

to be adjusted in order to make this score visible?

Thanks!

Alexis

2 REPLIES 2
Highlighted
Anonymous
Not applicable

Re: Stream Engagement Score is not displaying

It takes 72 hours to calculate. Has it been that long since you sent out the first cast?

Highlighted

Re: Stream Engagement Score is not displaying

Yes, it's been 2 weeks. I think i'll open up a support ticket. Thank you!