Stop an email with a running A/B test?

Level 2

Stop an email with a running A/B test?

I have an A/B test underway right now, and unfortunately one of the subject lines has a typo (ugh). And of course, so far it is the winning subject line (double ugh). I have a full deployment scheduled for Thursday. Is it possible to stop the test, or at least indicate that when the test is done that I can change the subject line?

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4 REPLIES 4

Re: Stop an email with a running A/B test?

Hi Tori,

Is this an email program with A/B or a champion / challenger test?

-Greg

Level 2

Re: Stop an email with a running A/B test?

Hi. It is an AB test. I have unapproved the program hoping that will stop the full deployment. But I will reach out to Marketo support to just make sure that works.

Re: Stop an email with a running A/B test?

Hi Tori, it sounds like this is an email program with A/B, you can reach out to Marketo support and they should be able to abort the send.

Re: Stop an email with a running A/B test?

Hi Tori,

If this is an email program with A/B Test. Than go to the email program and click on the control panel view.

You should be able to unapprove the program and do your changes. Afterwhich, send out at your new time.