Static List records and Activity log status not matching

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Static List records and Activity log status not matching

I am importing the leads through Api.and passing list id there. The lead is added in Marketo.

The Activity log of lead also shows, that the lead is added in the static list but when we check the static list, the lead doesn’t exist there.

Have anyone faced this type of issue earlier,?

4 REPLIES 4
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Level 10 - Community Moderator

Re: Static List records and Activity log status not matching

What else does the Activity Log show?

You're checking every page of the List?

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Re: Static List records and Activity log status not matching

Thanks for the reply Sanford. 

1. Activity Log only show the Activity Type = Add to List and in detail =List Name

2. There is only one record in the list, so not paging.

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Level 10 - Community Moderator

Re: Static List records and Activity log status not matching

Create a Smart List with a Member of List filter, just to double-check.

Otherwise this sounds like one of those cases where Mkto support has to do some back end reindexing.

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Re: Static List records and Activity log status not matching

I have created a smart list with the list filter "Member of List" and selected the static list in filter value.

It is not showing the leads in smart list as well.

Thanks for your support and suggestions, I will try to create the case in Marketo Support.