Smart List send shows less contacts

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Anonymous
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Smart List send shows less contacts

I created a smart list for a new email program and it contained over 8000 contacts. After being sent the list seems to have diminished to about 1400 contacts.

Help!

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2 REPLIES 2
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Level 10 - Champion Alumni

Re: Smart List send shows less contacts

Where are you seeing these numbers?  Screenshots would be helpful - as well as the filters used in your smart list.

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Re: Smart List send shows less contacts

William,

Assuming you have not modified the smart list after the send, my guess would be that you have a filter in the smart list that has now disqualified all but 1,400 of those original 8,000. Perhaps a certain value was changed after the email was sent.