Smart Campaigns may not be activated with Warnings in the Smart List

Anonymous
Not applicable

Smart Campaigns may not be activated with Warnings in the Smart List

I get this warning when I try to activate an email campaign. Anyone know how to fix it?

8 REPLIES 8
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Level 10 - Community Moderator

Re: Smart Campaigns may not be activated with Warnings in the Smart List

You should see warnings (red squigglies) on the SL tab. Those need to be resolved.

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Anonymous
Not applicable

Re: Smart Campaigns may not be activated with Warnings in the Smart List

I don't see red squiggles on that tab. I think it's not recognizing the Smart List for this campaign. I'm trying to schedule the campaign to run but can't pull my email up here

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Re: Smart Campaigns may not be activated with Warnings in the Smart List

Hi Preeta,

This is not the smart list, this is the flow

Can you provide a screen shot of the smart list?

-Greg

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Level 10 - Community Moderator

Re: Smart Campaigns may not be activated with Warnings in the Smart List

Is the asset approved?

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Anonymous
Not applicable

Re: Smart Campaigns may not be activated with Warnings in the Smart List

Yes, the email is approved

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Anonymous
Not applicable

Re: Smart Campaigns may not be activated with Warnings in the Smart List

But I get the error when I try to activate these campaigns

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Marketo Employee

Re: Smart Campaigns may not be activated with Warnings in the Smart List

Is your email program using an AB Test?  What does the Smart List look like?  It says there are errors in the Smart List but you have only shown us the Flow.

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Re: Smart Campaigns may not be activated with Warnings in the Smart List

Hi

If in smartlist you selected the trigger or filter but you didn't gave the criteria there is a chance of getting such type of error message.