Smart Campaign Members help please!

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Anonymous
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Re: Smart Campaign Members help please!

There has been a lot of updates running, so might be bogged down. I'll give it 24 hours and see if it resolves itself - if no change, will get in touch with support. Thanks so much for your help!

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Re: Smart Campaign Members help please!

Any luck?  Did the campaign end up running?

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Anonymous
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Re: Smart Campaign Members help please!

Unfortunately no - can't seem to get around the skip status unchanged - have a ticket raise with support now...

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Re: Smart Campaign Members help please!

Check that the lead source field is not blocked for update (in the admin -> field management).

-Greg

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Anonymous
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Re: Smart Campaign Members help please!

Thanks Greg. I did look at that, but nothing in field management is preventing the update.