Skipped status unchanged in Activity Log?

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Anonymous
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Skipped status unchanged in Activity Log?

Does anyone know what it means in a lead's activity log when it says "Change Program Status" then "Skipped Status unchanged"?

Is there an error in my campaign logic that has to be fixed?  What is this message telling me?
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Anonymous
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Re: Skipped status unchanged in Activity Log?

It means they didn't qualify for the change in status, either because they didn't meet one of your criteria or perhaps they already have the status to which you were trying to change them.
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Anonymous
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Re: Skipped status unchanged in Activity Log?

Thanks Delinda,

Do leads automatically get a status of "Marketo form filled out" when they submit a form?  That's where I'm getting the aforementioned message and I have a campaign that "Changes program status" when they submit a form.
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Anonymous
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Re: Skipped status unchanged in Activity Log?

If they fill out a form that is a local asset within a program, then yes, they are automatically added to that program. In fact, for this reason I keep some of my forms in design studio so that I can better control the progression statuses with flow steps like you are doing.
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Anonymous
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Re: Skipped status unchanged in Activity Log?

Yeah, I used a global form in design studio as well.  It's giving me the skipped status on form filled out, not on member of program.  I think I see what's going on now though.  Thanks for the feeback, I appreciate it.