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Send Alert Trouble

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Send Alert Trouble

Launched a campaign today in hopes to send an alert email to our program manager when they click on a link in the email.  I did not work.  I do not have the PM listed as the sales owner or account owner but is listed as its own field.  Thus I used a token as it appears below.  I am wondering if maybe it did not send because each of the 300+ program mangers that I have do NOT have a "lead" created with their email address?  If anyone can confirm or point me in the right direction that would be great!  Thanks!

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Level 3

Re: Send Alert Trouble

I figured it out. I had a typo for the link area.  Thanks for your help!

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Level 3

Re: Send Alert Trouble

This is a triggered campaign by the way

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Level 6 - Champion

Re: Send Alert Trouble

What does the "Results" tab show for that smart campaign?

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Level 3

Re: Send Alert Trouble

The results page lists my "tests" that I sent out but nothing since I launched this yesterday afternoon.  I also built out a smart list to pull the individuals that DID click the link and you can see here they are not in the smart list.

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Level 3

Re: Send Alert Trouble

I figured it out. I had a typo for the link area.  Thanks for your help!

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