SOLVED

Segmenting mobile, tablet, and laptop users

Go to solution
Anonymous
Not applicable

Segmenting mobile, tablet, and laptop users

Does anyone know if there is a way for Marketo to differentiate whether people accessed a website using a smartphone, tablet, or laptop? I'm hoping to use filters to isolate certain keywords so that I can create an email auto-responder that targets different users based on what product they use.

If anyone has ever done this or something similar before, please let me know.

Thanks!

 

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Re: Segmenting mobile, tablet, and laptop users

Steve,
We do track the browser's user agent for web page visits, so you can create a smart list like the one below to get a list of all users who have visited using an Android, iphone and iPad browsers -
 
0EM50000000Qf89.jpg

I agree it would be cumbersome to look for all the correct user-agent strings (see list at http://www.useragentstring.com/pages/Mobile%20Browserlist/), so we will try to enhance our constraints to support this use-case more easily.  In the meantime, please use this workaround
 

View solution in original post

2 REPLIES 2
Anonymous
Not applicable

Re: Segmenting mobile, tablet, and laptop users

From what I can tell this isn't tracked by Marketo.  You might add this as a feature idea
Anonymous
Not applicable

Re: Segmenting mobile, tablet, and laptop users

Steve,
We do track the browser's user agent for web page visits, so you can create a smart list like the one below to get a list of all users who have visited using an Android, iphone and iPad browsers -
 
0EM50000000Qf89.jpg

I agree it would be cumbersome to look for all the correct user-agent strings (see list at http://www.useragentstring.com/pages/Mobile%20Browserlist/), so we will try to enhance our constraints to support this use-case more easily.  In the meantime, please use this workaround