Scoring RESET

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Anonymous
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Scoring RESET

Is there a way that I can reset old scoring and start from "0" again?

Thanks

Mabel 

3 REPLIES 3
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Re: Scoring RESET

Hi Mabel,

Just run a smart campaign and have a flow step "change score " and "=0" in the new value.

-Greg

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Level 4

Re: Scoring RESET

Hi Mabel,

You can run your leads through a smart campaign that changes the score to zero like this:

Screen Shot 2015-11-10 at 8.55.05 AM.png

If you have a large database, I would recommend running the campaign overnight or over the weekend so the processing of this campaign doesn't interfere with the day to day activity in your instance.

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Anonymous
Not applicable

Re: Scoring RESET

I have done that but seems like the scoring still hasn't reset? ::(