Scoring RESET

Anonymous
Not applicable

Scoring RESET

Is there a way that I can reset old scoring and start from "0" again?

Thanks

Mabel 

3 REPLIES 3
Grégoire_Miche2
Level 10

Re: Scoring RESET

Hi Mabel,

Just run a smart campaign and have a flow step "change score " and "=0" in the new value.

-Greg

Mel_Dadoly
Level 3

Re: Scoring RESET

Hi Mabel,

You can run your leads through a smart campaign that changes the score to zero like this:

Screen Shot 2015-11-10 at 8.55.05 AM.png

If you have a large database, I would recommend running the campaign overnight or over the weekend so the processing of this campaign doesn't interfere with the day to day activity in your instance.

Anonymous
Not applicable

Re: Scoring RESET

I have done that but seems like the scoring still hasn't reset? ::(