Sample email/ preview email

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Anonymous
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Sample email/ preview email

When I go to preview email, Marketo shows me one version of text (which is the correct text).

However, when I then send myself a sample of that same email, the text is different.

Has this even happened before?  Does anyone have any suggestions??
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3 REPLIES 3
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Anonymous
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Re: Sample email/ preview email

Hi Miriam,

Could you go into a little more detail about what the differences are between the two?
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Level 10 - Champion Alumni

Re: Sample email/ preview email

Are you sending the Draft or the Approved version?
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Level 6

Re: Sample email/ preview email

I had an issue where blocks of text were displaying in one order in the preview, then sending in another. After talking to Marketo Support, it turned out that if some of your elements are vertically-aligned (e.g. "vertical-align: top") and others aren't, the vertically-aligned ones will default above the others, regardless of actual order.

Not sure if that's your problem or not, but I figured I'd throw it out there.