Salesforce Sync Question?

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Anonymous
Not applicable

Salesforce Sync Question?

Hi,

We deleted a custom field in Salesforce and then we got this error:

Salesforce Sync Error

Could not complete your Salesforce sync!

Why: The following required fields are hidden from the Salesforce sync account mike@digitalreachagency.com:

ObjectField
Opportunityattribution_campaign__c

What to do now?

Edit the visibility permissions in Salesforce for the required fields.

Learn about required Salesforce permissions for the Salesforce sync account.

How can we update the mapping within Marketo to make sure that that field is no longer required to be mapped?

Thanks,

Andrew

5 REPLIES 5
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Level 7 - Champion

Re: Salesforce Sync Question?

Open a case with support and have them remove them delete the field on the Marketo side.  Only Marketo support can remove fields if you don't need that field any more. 

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Level 10 - Champion Alumni

Re: Salesforce Sync Question?

I'm pretty sure if you hide this from the Marketo User, that would be enough.

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Anonymous
Not applicable

Re: Salesforce Sync Question?

how do I do that?

Andrew

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Re: Salesforce Sync Question?

In Salesforce you hide the visibility for the Marketo User.

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Re: Salesforce Sync Question?

This is apparently an opportunity field. This means you cannot hide it by yourself.

But normally, the sync should continue to work.

You may want to check that the field is not used somewhere (as a constraint in a smart list, typically).

Otherwise, as said, ask support to deep hide it (it's not completely removed, but at least no one will be able to see in Marketo).

-Greg