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Salesforce Campaign Sync - Did not create campaign in SFDC

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Salesforce Campaign Sync - Did not create campaign in SFDC

Hi,

I created a campaign in Marketo and under Salesforce Campaign Sync created a campaign but that did not create a campaign in Salesforce. What I am doing wrong, how can I check?

Anybody

-Riz

Riz Alvi
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Level 5

Re: Salesforce Campaign Sync - Did not create campaign in SFDC

HI Riz Alvi

Few things that you can check upon:

     1. Does your Marketo-Salesforce Sync user has a licence that can create a campaign or not.

     2. Is there a pre existing campaign with the same name.

     3. Salesface campaign Sync usually takes time sometimes up-to 2 hours; i would suggest you to wait and then check.

If still it is not creating a campaign then raise a Support ticket.

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Level 5

Re: Salesforce Campaign Sync - Did not create campaign in SFDC

HI Riz Alvi

Few things that you can check upon:

     1. Does your Marketo-Salesforce Sync user has a licence that can create a campaign or not.

     2. Is there a pre existing campaign with the same name.

     3. Salesface campaign Sync usually takes time sometimes up-to 2 hours; i would suggest you to wait and then check.

If still it is not creating a campaign then raise a Support ticket.

View solution in original post