I'm curious if anyone has configured Sales Insight to display the PDF URL when PDFs are clicked on their website?
I'm feeling there's something obvious I'm missing here, because this seems too basic to not exist.
Sales Insight displays page visits and while PDF will count as a click, it may not always get taken as a Visit. Is that what you are asking?
You could run an Interesting Moment for Clicked Link on Web Page or Clicked Link in Sales Email CONTAINS .pdf
This will be displayed as a page visit in we activity I believe.
A PDF view will only be displayed as a Visited Web Page activity if you
Otherwise, PDF views are logged via the Clicked Link on the source link, like Josh said.