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SSO user creation

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SSO user creation

We've just enabled SAML based SSO for our users. One thing the documentation doesn't cover: are we required to create invites for new users when SSO Only sign-in is enabled or will their accounts be created automatically on first sign-in? It appears we must still send them invites, but I do not see the value in sending them an invite to set a password for an account they cannot sign into using username and password. If they must receive these invite emails we'll change the template for each user invited, but it would be nice to be able to change the template used globally to inform they've been granted access to Marketo and should use SSO to sign in.

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Level 7 - Champion Alumni

Re: SSO user creation

Hi Bruce! I used Okta at my last org and still created user profiles in Marketo for each user. Marketo didn't send them an invite because SSO was turned on (even though it looks like it will send them an invite, it doesn't). Then I gave my IT guy managing Okta their Marketo login email address and he provisioned access in Okta. Hope this helps!

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Level 7 - Champion Alumni

Re: SSO user creation

Hi Bruce! I used Okta at my last org and still created user profiles in Marketo for each user. Marketo didn't send them an invite because SSO was turned on (even though it looks like it will send them an invite, it doesn't). Then I gave my IT guy managing Okta their Marketo login email address and he provisioned access in Okta. Hope this helps!

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Level 1

Re: SSO user creation

Excellent! We're Okta users as well Sydney. This really helps, so thanks for the quick response.

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Level 7 - Champion Alumni

Re: SSO user creation

That's great, I'm so glad! Do you mind marking my answer as correct?