Rich Text Editor failed to open on Safari/IE/Chrome when building Landing page

[Anonymous]

Anybody met the same problem?  Can't finalize a LP without using Rich Text Editor.

I've tried to open on Safari/IE/Chrome for Mac, none worked, but when I did it on a PC, it works.  Strange.

[Anonymous]

Hi Daemon

I think your LP includes special character is not specified in utf-8.

MS Windows has be extended about some characters and marketo can not check enough.

[Anonymous]

Thanks you Takehiro,   So what should I do to resolve the problem?

[Anonymous]

I recommend you contact support.

In my case, Marketo support gave me an internal technical information and a workaround about international languages.