Responsive Email Templates -- WHERE ARE THEY?

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Anonymous
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Responsive Email Templates -- WHERE ARE THEY?

Super-frustrated. I (incorrectly) assumed all Marketo Email Templates would be responsive out of the box (it is almost 2017). However, after testing a half dozen, I can't find any that actually render as they should on mobile.

Can someone please point me in the direction of some RESPONSIVE email templates I can download/use?

THANK YOU!

12 REPLIES 12
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Anonymous
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Re: Responsive Email Templates -- WHERE ARE THEY?

I found a couple here: Responsive Email | Marketo Templates 

But they appear to be a little outdated. I still need to check browser capability.

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Level 10 - Champion Alumni

Re: Responsive Email Templates -- WHERE ARE THEY?

These are the old responsive templates based on the 1.0 version of the email editor.  Email Editor 2.0 provides the responsive framework/templates that you're looking for: Email Editor v2.0 Overview - Marketo Docs - Product Docs

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Anonymous
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Re: Responsive Email Templates -- WHERE ARE THEY?

Thanks, Dan! I have looked everywhere to get to this page, but I don't have that option. I have followed all of the instructions found here Create an Email - Marketo Docs - Product Docs and that screen above doesn't appear. Guess I need to get with my rep to make sure my Marketo is up to date?

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Re: Responsive Email Templates -- WHERE ARE THEY?

Hi DJ and Lindsay,

You need to activate V2 first.

this is done in admin -> email -> email editor settings and checking the "new" choice.

But before you do so, please be aware that you might not be able to use your old templates any longer and you may have some issues editing all you exiting emails.

I wrote a couple of blog articles that you should rather read before upgrading the editor:

-Greg

EDITED to comply with Dory's point below

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Level 10 - Champion Alumni

Re: Responsive Email Templates -- WHERE ARE THEY?

DEFINITELY read the "recommended migration path" that Greg authored if you haven't already migrated to ver. 2.0 of the editor.  One of the most valuable documents on the community - and Greg doesn't even work for Marketo!

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Re: Responsive Email Templates -- WHERE ARE THEY?

Totally agree with reading the doc, but it might not be a correct statement that "you won't be able to use your old templates any longer". That really depends on your original templates but many are still usable from what I've seen.

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Re: Responsive Email Templates -- WHERE ARE THEY?

Hi Dory,

You are right, I should have written "you might not be able to use your old templates any longer"

To quick, and not bad grammar, sorry...

-Greg

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Level 10 - Champion Alumni

Re: Responsive Email Templates -- WHERE ARE THEY?

They key point is just make sure each mktEditable region has a UNIQUE ID.

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Re: Responsive Email Templates -- WHERE ARE THEY?

And also that there are no nested mktEditable and no unclosed html tags.

-Greg