I have a form with required address fields, but when I check the results there are several people that have the filled out the form (checked their activity log) and somehow did not fill out the address fields. How is that possible? Is there a way to fix that?
Based on what you have stated, this should not occur. 2 possible ideas of how this could have happened.
Happy to help you continue troubleshooting if you can provide some details on your findings in my recommendation above. Otherwise this is as far as I can go with the information provided.
Hope this helps!
Thanks Keith Nyberg and Sanford Whiteman. Here is the LP link http://go.rwc.com/DFW-EvoPEX-Sample-Kit.html I did a little more digging and found that the address field used on the form is a SFDC Lead field and when I looked at the activity log the address is actually getting changed from populated to null. Could there be a SFDC rule I need to overwrite?
Could there be a SFDC rule I need to overwrite?
Or an operational Smart Campaign. What is the reason given for the Data Value Changed?