Re: Reported as Spam

Ritu_Kumari
Level 1

Reported as Spam

How we can recontact the lead who have marked as spam for any campaign?

5 REPLIES 5
Ronen-Was-SRpro
Level 7

Re: Reported as Spam

Hi Ritu,

Do you mean a lead that marked one of your emails as spam or a lead that you marked as spam?

Ronen Wasserman
Ritu_Kumari
Level 1

Re: Reported as Spam

Yeah, I mean Lead marked my emails as spam and I want to reconnect, then how I can achieve this?

Ronen-Was-SRpro
Level 7

Re: Reported as Spam

How do you know that those leads marked your emails as spam?

Ronen Wasserman
Jaime_Henrique3
Level 2

Re: Reported as Spam

Build a smart list to dipslay the contacts and call them: 

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Note that the time frame can be changed to narrow down or expand as you please. 

The people that will be pulled by this list marked your email as spam and the feedback loop from the ISP to Marketo triggered the Unsubscribe value to be set to True. 

Ritu_Kumari
Level 1

Re: Reported as Spam

Thanks Jamie  that's a good option