RTP static list not showing up when creating segment

Level 7 - Champion

Re: RTP static list not showing up when creating segment

Confirmed! Sweet! Thanks for the update Donte!

Level 1

Re: RTP static list not showing up when creating segment

So weird, I still am not able to create the segment. In fact, none of my lists show up anymore, not even the old ones from 2015. Support said they have not found a root cause in my ticket.

Anonymous
Not applicable

Re: RTP static list not showing up when creating segment

Hi JD,

I attended your presentation at Summit; it was very informative! Just wondering if you know if there is a lag in when you create the static list and when it shows up in Web Personalization. I am not seeing the static list I created this morning yet.

Thanks!

Carrie

Anonymous
Not applicable

Re: RTP static list not showing up when creating segment

Just confirmed that there is a lag. It was roughly 20 minutes between when I created the smart list and when I saw it in Web Personalization.

Level 7 - Champion

Re: RTP static list not showing up when creating segment

ah - good to know. I haven't fully implemented my first campaign with this yet (had to wait for Summit to be over to get back into the swing of things). 20 min seems pretty good -- especially when considering that previously syncing a data field would take 24-48 hours. I'm excited to use this; it's going to simplify segmentations like I can't believe!!

Highlighted
Anonymous
Not applicable

Re: RTP static list not showing up when creating segment

i agree! JD

Anonymous
Not applicable

Re: RTP static list not showing up when creating segment

Wanted to ask how long it takes for static lists to populate in Web Personalization?

Dontè M. Murphy | Senior Manager Global Marketing Programs

Worldwide Clinical Trials

1000 Continental Drive, #290, King of Prussia, PA, 19406, USA

M: +1 757.849.8363 | O: +1 484.253.0721 WORLDWIDE.COM<http://www.worldwide.com/>

Anonymous
Not applicable

Re: RTP static list not showing up when creating segment

Looking to upload this static list VIP_Static_List_For_WP from our Marketo instance to web personalization

Dontè M. Murphy | Senior Manager Global Marketing Programs

Worldwide Clinical Trials

1000 Continental Drive, #290, King of Prussia, PA, 19406, USA

M: +1 757.849.8363 | O: +1 484.253.0721 WORLDWIDE.COM<http://www.worldwide.com/>

Anonymous
Not applicable

Re: RTP static list not showing up when creating segment

It took about 20 minutes for a new static list to show up in Web Personalization for me when we tried it last week.

Anonymous
Not applicable

Re: RTP static list not showing up when creating segment

Thanks. It’s working now.

My timing was about the same.

Best,

Dontè M. Murphy | Senior Manager Global Marketing Programs

Worldwide Clinical Trials

1000 Continental Drive, #290, King of Prussia, PA, 19406, USA

M: +1 757.849.8363 | O: +1 484.253.0721 WORLDWIDE.COM<http://www.worldwide.com/>