RTP Rich Media Title length

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Anonymous
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RTP Rich Media Title length

It appears there is a cap on the length of the titles used for the rich media predictive content.  If I go over about 35-40  characters, the rich media will not save or appear in my template.  Does anyone know if there is a way to lengthen the character limit?

2 REPLIES 2
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Level 4

Re: RTP Rich Media Title length

Hi Liz,

Rich Media Titles are Set to a 50 char limit, so they can best fit the template styles where they are displayed.

See the developers documentation on this topic and example screenshots of the template here:

http://developers.marketo.com/javascript-api/web-personalization/rich-media-recommendation/

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Anonymous
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Re: RTP Rich Media Title length

I have noticed this character limit is now enabled for the Content Recommendation Bar as well. We we have much more available white space than 50 characters allows - so this is very limiting in describing our new offers.