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RTP In-Zone Campaign to launch Script

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Champion Moderator

RTP In-Zone Campaign to launch Script

I'm trying to embed my LiveChat script in an In-Zone area of an RTP Campaign so it only loads/fires when matching my Named Account segment... My first attempt did not work, but that's not saying much.

My question is:

  1. assuming I add a new div tag for this, does it matter if it's in the Header or Footer?
  2. would the in-zone html purely be the script provided by LiveChat?
  3. is there something I'm not thinking of that can prevent this from working properly?
1 ACCEPTED SOLUTION

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Champion Moderator

Re: RTP In-Zone Campaign to launch Script

I put a div in my footer:

<div id="livechat_test">

</div>

Then my RTP campaign (edited for account info only):

Screenshot 2016-09-19 16.14.41.png

View solution in original post

5 REPLIES 5
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Level 10 - Champion Alumni

Re: RTP In-Zone Campaign to launch Script

Do you have a developer who can check this?

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Champion Moderator

Re: RTP In-Zone Campaign to launch Script

I have one a day or two a week that I'll be able to get to look at it, eventually, but was hoping to get the major oversights out of the way by anyone that would know it if they saw it.

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Anonymous
Not applicable

Re: RTP In-Zone Campaign to launch Script

Based on my experience, RTP will replace the html from your div with whatever html you create.  Can you paste the html you used?

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Champion Moderator

Re: RTP In-Zone Campaign to launch Script

I put a div in my footer:

<div id="livechat_test">

</div>

Then my RTP campaign (edited for account info only):

Screenshot 2016-09-19 16.14.41.png

View solution in original post

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Champion Moderator

Re: RTP In-Zone Campaign to launch Script

Turns out it worked, it's just that RTP wasn't recognizing me when I tested.