Push Junk Leads to SFDC "Archived Lead Queue"

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Level 4

Push Junk Leads to SFDC "Archived Lead Queue"

Hi Marketo Experts,

My goal is to capture Junk leads by smart list, then "Change Owner to "Queue: Archived Leads".

Screen Shot 2018-07-20 at 12.12.47 PM.png

Leads were able added to SFDC with the correct Lead Owner. However, Marketo behavior is wired. In the campaign results, either with "Skipped No owner changed" or "Change Owner" = Empty.

Screen Shot 2018-07-20 at 12.16.20 PM.png

When I dig into Lead's Activity log. It shows as below screenshot, Change owner is either "blank", Owner = <null> or "skipped no owner changed"

Screen Shot 2018-07-20 at 12.14.24 PM.png

Screen Shot 2018-07-20 at 12.21.33 PM.png

Screen Shot 2018-07-20 at 12.23.11 PM.png

What I am expecting is "change owner" --> changed from "xxxx" to "Archived Lead queue".  I am wondering if you may encountered the same issues? Any knowledge that you may share with me?

Thank you,

Becky

3 REPLIES 3
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Champion Moderator

Re: Push Junk Leads to SFDC "Archived Lead Queue"

maybe put a wait step of 1 minute between the 'change owner' and the sync to sfdc? It might be that it's not finishing before the sync starts?

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Level 4

Re: Push Junk Leads to SFDC "Archived Lead Queue"

Thank you JD for the idea. I added the wait step in between. Will sync back with you later.

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Level 4

Re: Push Junk Leads to SFDC "Archived Lead Queue"

Hi JD, i checked, after adding the wait for 2 minutes, it returned the same "empty string" result..