Private Jet Template Video Stretched in Mobile Gmail

Anonymous
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Private Jet Template Video Stretched in Mobile Gmail

Anyone else having issues with the new templates?

1. I've loaded in a vimeo video with the new modules (great interface btw), however, when I send my tests and run it through litmus the gmail mobile version is stretched.

Screen Shot 2016-07-07 at 2.59.02 PM.png

2. I can't seem to add a video via YouTube only vimeo will work.

Screen Shot 2016-07-07 at 11.02.20 AM.png

5 REPLIES 5

Re: Private Jet Template Video Stretched in Mobile Gmail

Hey Kasey,

To add a YouTube video, grab the URL from the address bar like https://www.youtube.com/watch?v=LUDy5BpOuec

Regarding the templates, I've noted that some of the templates are stretching the video element a bit and we'll get that fixed.

Justin

Anonymous
Not applicable

Re: Private Jet Template Video Stretched in Mobile Gmail

Actually no matter what link I grab from youtube it gives me an error. I've even tried the link you supplied above and it still wont work. Screen Shot 2016-07-07 at 3.19.08 PM.png

Re: Private Jet Template Video Stretched in Mobile Gmail

Try the this link (links are weird in the community). https://www.youtube.com/watch?v=LUDy5BpOuec

If you paste that in it shouldn't give you any error.

Anonymous
Not applicable

Re: Private Jet Template Video Stretched in Mobile Gmail

Thanks! So that link worked, but the preview is only a grey box, not a nice thumbnail like vimeo shows. Is that just another glitch or is that just how it is with youtube?

Re: Private Jet Template Video Stretched in Mobile Gmail

Kasey Kaat​ - No, it should show a nice thumbnail. Please file a support ticket if you don't see that. Make sure you're grabbing the right URL.