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Prevent password change for user

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Anonymous
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Prevent password change for user

Hi all,

     Question, is there anyway to not need a password change for a certain user? I am using a pretend person and email account as the marketo sync user and whenever it is time to change the password, it affects the sync.

Any ideas would be helpful. Thanks.

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Courtney_Grimes
Level 10

Re: Prevent password change for user

Hi David,

You can disable password resets on the Salesforce side by creating a profile for your Marketo sync user and checking the 'Password Never Expires' option under the Administrative Permissions section.

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Anonymous
Not applicable

Re: Prevent password change for user

Hmm just a general question, the sync user has to be one of the active users on the list correct? The user that I believe is the sync user does have password never expires, but I'm still getting this issue

sync issue.PNG

Courtney_Grimes
Level 10

Re: Prevent password change for user

Hi David,

You can disable password resets on the Salesforce side by creating a profile for your Marketo sync user and checking the 'Password Never Expires' option under the Administrative Permissions section.

View solution in original post

Anonymous
Not applicable

Re: Prevent password change for user

I just realized this 5 minutes ago. Thanks for your reply!