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Pausing an Engagement Program

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Anonymous
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Pausing an Engagement Program

My team needs to temporarily pause an entire engagement program. 

Is the best way to do this to create a smart campaign within the engagement program that uses the "change engagement program cadence" filter?  Specify in the smart list to pause any and all leads that are part of that engagement program.  Then go back in and deactivate the campaign on the day that my team wishes to turn all the leads live again?

Thank you!

Christine

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Level 7

Re: Pausing an Engagement Program

Hi Christine,

A better option would be to go to the Setup tab of the program and change the Program Status to Off.  You can turn it back on whenever you're ready.

John

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Level 7

Re: Pausing an Engagement Program

Hi Christine,

A better option would be to go to the Setup tab of the program and change the Program Status to Off.  You can turn it back on whenever you're ready.

John

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Re: Pausing an Engagement Program

+1

If you do not know when you will have to start again, John's approach is better.

If you do know, then you can just create a smart campaign that pause all members, wait until that date and unpause them.

-Greg

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Anonymous
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Re: Pausing an Engagement Program

Thank you, John, that is much easier!

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Anonymous
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Re: Pausing an Engagement Program

If I pause an entire engagement program will all of the campaigns turn off as well?

I recently paused an engagement program and one of the campaigns still seemed to be active.

thanks

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Re: Pausing an Engagement Program

Hi Brittany,

No, that will not turn off neither the smart campaign in the EP nor the smart campaigns in any nested sub-program.

Turning it off will simply stop all casts.

-Greg

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Anonymous
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Re: Pausing an Engagement Program

Is there a simpler way to stop smart campaigns ... I have so many in one EP

and it is really manually to have to go to every single campaign.

Thanks

On Fri, Apr 29, 2016 at 2:26 PM, Grégoire Michel <

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Re: Pausing an Engagement Program

Hi Britanny,

No, there is not.

Vote here:   and here:

-Greg

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Level 2

Re: Pausing an Engagement Program

When this is turned back on, the leads will maintain their location in the stream, correct?

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Re: Pausing an Engagement Program

Yes, they will. Marketo will remember which lead has already received which email. This is linked to the email ID, not the email name, title, or whatsoever.

-Greg