PDF links - clicks not tracked for Anonymous Visitors

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Level 10 - Community Moderator

Re: PDF links - clicks not tracked for Anonymous Visitors

Your links aren't being tracked. So all your visits are anonymous.

When you use a token to store a URL, you must not include the http:​// or https:​// in the token itself.  The protocol must be on its own in the href:

<a href="http:​//{{my.token}}">

Only then will Marketo rewrite the link to go via the branding domain, thus you'll get the _mkt_tok, thus your Munchkin sessions will be associated with the named lead in your db.

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Re: PDF links - clicks not tracked for Anonymous Visitors

Thank you 🙂

That seemed to be it.

Is it possible that marketo only tracks unique clicks.

Cause the tracking worked at first:

Activity-Log-PDF-Downloads.png

I see the flow of clicking my way to the landingpage with the PDFs and downloading two of them.

Later it was not recorded anymore:

Activity-Log-PDF-Downloads-not-working.png

I don't see the click to landingpage or to the PDFs.

Thanks again

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Level 10 - Community Moderator

Re: PDF links - clicks not tracked for Anonymous Visitors

Not sure what you're trying to show there... those are 2 different emails.

Munchkin tracks all clicks, not just one click.

Note if you link directly from an email to a PDF (not to an interstitial LP) then Munchkin will not associate leads, which is why you should use a redirector page for pseudo-direct downloads.