Not allowed to clone program

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Anonymous
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Re: Not allowed to clone program

I was hoping this would be a savior, because the import program option I currently use takes a long time when your importing a lot of programs, but this doesn't seem to work for me. I cloned all programs into a folder, and tried to move that folder to another partition, but I still receive the "The following assets are in use or used by other assets:" error.
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Level 10 - Champion Alumni

Re: Not allowed to clone program

Make sure you have no reference in any smart campaigns to assets (smart lists, lists, emails, forms, landing pages, etc.) that are contained outside of your local program that you're trying to clone.  If you click on the links to the offending assets, you can usually identify what the issue is that's causing this error.
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Re: Not allowed to clone program

Hi Ruby,

We are experience the same issue you described, and I was wondering if you ended up finding a solution?  I keep getting the "The following assets are in use or used by other assets:" error.

Thanks,

Tim

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Anonymous
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Re: Not allowed to clone program

Just wanted to chime in here and say that Josh Hill's advice is what fixed our problem cloning across workspaces. All assets that had the error message were using templates in unshared folders. Once all the templates were shared we were able to clone successfully. Hope this helps!

-Keith

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Re: Not allowed to clone program

Hi guys,

In case you're still struggling with it in 2019, just to confirm Josh Hill's advice is still coreect and saved my time a lot!

Thanks all 🙂