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No source/reason for program status change in activity details

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Level 2

No source/reason for program status change in activity details

Hey all-

 

I have a lead who's AP has been cleared because it was removed from the program. I'm trying to figure out why it was removed from the program, however, there is no source or reason for the program status change in the activity log and it doesn't list a campaign either.

 

Any ideas as to what may have caused this lead's program status to be changed?

Screen Shot 2020-05-20 at 10.30.07 PM.png

Screen Shot 2020-05-20 at 10.30.22 PM.png

  

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Level 10 - Community Moderator

Re: No source/reason for program status change in activity details

Is that Program synced with a CRM Campaign?

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Level 10 - Community Moderator

Re: No source/reason for program status change in activity details

Is that Program synced with a CRM Campaign?

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Level 2

Re: No source/reason for program status change in activity details

Yes- if it was removed from someone on the sales team via the sync, would it still not show up as sfdc as source?

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Level 10 - Community Moderator

Re: No source/reason for program status change in activity details

Yes- if it was removed from someone on the sales team via the sync, would it still not show up as sfdc as source?


Correct, it will show exactly what's in your screenshot.

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Level 2

Re: No source/reason for program status change in activity details

Ok, good to know. Thanks!