No Export option on Status tab of Smart Campaign

Carrie_Lawson
Level 4

No Export option on Status tab of Smart Campaign

After an eDM is sent i always export the contents on the Status tab of the smart campaign that shows at a glance the Smart List, Flow, and Last run info so i can provide the info to our vertical marketing managers.  I am not seeing that option any longer.  Is it something with my browser that it is making it no longer visible or did something happen with that option so it is not longer visible via Chrome? I always use Chrome when working in Marketo and this option was always available along with refresh.  I logged into Marketo via IE and the Export and Refresh option was again available.
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3 REPLIES 3
Anonymous
Not applicable

Re: No Export option on Status tab of Smart Campaign

Hi Carrie,

I do not see the export or refresh buttons like you see under the Smart List Leads tab. I checked IE11 and The latest version of Chrome. You may need to contact support.

Sorry I couldn't find a quick fix.

Dan

Anonymous
Not applicable

Re: No Export option on Status tab of Smart Campaign

Hi Carrie,

The issue seems to be that Chrome doesn't offer the bottom horizontal scroll bar to allow you to scroll to the extreme right where the refresh and export links are. Firefox on the other hand does offer the scroll bar.

I'm looking into it. We shoudl be able to fix this.

Cathal
Anonymous
Not applicable

Re: No Export option on Status tab of Smart Campaign

Hi Carrie,

This has been fixed as of last night.

Rgs,
Cathal