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New Email Templates Using Wrong/Old Unsubscribe Landing Page

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Anonymous
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New Email Templates Using Wrong/Old Unsubscribe Landing Page

Looks like the new landing page templates are directing unsubs to our outdated/old unsubscribe page. I've gone into the admin area to make sure the email settings have the unsub link updated to the correct page and it's correct.

Anyone else having an issue like this?

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Level 10 - Champion Alumni

Re: New Email Templates Using Wrong/Old Unsubscribe Landing Page

The emails are or the page is?

Check

  • Admin > Landing Page > Redirects
  • Email Templates
  • Run a "live test" email and check what links appear and what happens when you click.
  • Are you using {{system.unsubscribeLink}} or letting the default Admin.

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2 REPLIES 2
Level 10 - Champion Alumni

Re: New Email Templates Using Wrong/Old Unsubscribe Landing Page

The emails are or the page is?

Check

  • Admin > Landing Page > Redirects
  • Email Templates
  • Run a "live test" email and check what links appear and what happens when you click.
  • Are you using {{system.unsubscribeLink}} or letting the default Admin.

View solution in original post

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Anonymous
Not applicable

Re: New Email Templates Using Wrong/Old Unsubscribe Landing Page

Opps, I said that wrong, the new email templates are sending to an old unsubscribe landing page.

I've made the landing page redirect so that solved it Thanks!

I'm using the default. I believe because I'm using the template, unless I go into the code and adjust the link, which will break the email from the template, I can't updated it.