I need to create a case, but it keeps timing out. Any other way to log a case?
Solved! Go to Solution.
Email is our team's primary channel for submitting new support tickets. The only time we really access the Support portal is when we need to reference and existing/prior case; or need to attach a file to the case. Email also allows you to embed screenshots in your replies back to the team. Overall, it's just way more convenient.