I am a new user and created a template within the Design studio in the sandbox. I was told you can move it from the sandbox to production but cannot find out how?? Any help would be appreciated.
Hey Tara, have you requested that support enable the feature that allows you to import from your Sandbox to your Production instance? This is something that they can do if you open a support ticket.
But, as Jamie mentioned, if it's an email template you can just copy the HTML and paste it into a template in your production instance.
Once you have requested the link that Dory Viscogliosi mentioned above, the way to actually move programs is such:
1. Log in to production Marketo and go to the home page and click on the “New” dropdown and import program as seen below.
2. Choose your subscription as the Sandbox instance and the Program will be “US New Member Form Update Recommendation"
3. Click next
4. For step 2 of the import program screen, choose where you’d like to clone the program to and make sure the check box is checked for using default conflict rules — as shown below. I would recommend putting the program in the Data Management folder
5. Click next, then import.
6. Pending there were no issues, it should be in the folder you directed Marketo to clone it to.
You will have to ask Marketo support to connect your two instances ( production and sandbox), once done you can import the programs in Marketing activities.
Hello, I was looking for some info on related subject, could you move program from one marketo to another marketo instance, even if not owned by same company?