Modal messages cover & block admin panel

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Anonymous
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Modal messages cover & block admin panel

I have stumbled on this modal today, and on the first loook, it seems like you are testing some appcues onboarding.

I know that modal styling is pretty annoying there, but please make sure the buttons actually responds and the user always have a possibility to close the modal with "close icon" – otherwise you are stuck and can't really do anything. For me it was adding users in the admin panel when I got stuck.

+ I have been using appcues myself for the last past month and a half, and if you want to talk about what's the best way to deal with this app, or how to use branching logic there – just let me know, I'd be happy to talk with you.

best
Krzysztof

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3 REPLIES 3
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Re: Modal messages cover & block admin panel

Thanks for pointing this out, I will see if we can figure out why this is appearing. I'll get back to you.

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Re: Modal messages cover & block admin panel

Krzysztof,

Can you please file a support case for this, if you haven't already?

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Re: Modal messages cover & block admin panel

Perhaps a different use case here, but do you have any documentation or community articles on any kind of integration, perhaps via webhook, between AppCues and Marketo?