Missing New_Person Activity

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Level 1

Missing New_Person Activity

I'm encountering some odd behavior when I upload new people through an email list import.  New persons do NOT have a "New Person" activity logged.  Any ideas on why this is?  Here are more details on my experience:

 

- Persons were uploaded through a csv List Import

- List import mode was "Default."  I did not select "Skip new people and updates"

- The first activity on the lead's log is "Add to List"

- I have over 700 leads that are affected by this

- I can search for and find these people in the lead database

- These are not duplicates

 

Any help is very much appreciated! Thank you. 

4 REPLIES 4
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Level 10 - Community Moderator

Re: Missing New_Person Activity

Any chance your View is filtered?
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Level 1

Re: Missing New_Person Activity

No, there aren't any filters 😞 

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Level 1

Re: Missing New_Person Activity

Screen Shot 2020-02-19 at 2.10.19 PM.png

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Marketo Employee

Re: Missing New_Person Activity

Please file a ticket with customer support to look into this issue.