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Merge contacts in SFDC

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Carlos_Barrera
Level 2

Merge contacts in SFDC

Hi Community I want to ask Is there a way in Marketo to make sure a merged record doesn’t add the scores together? I have upload a list in Marketo but SFDC automatically merged and sum the scores creating a mql. Do you haveHave any sugggest for this problem.

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Grégoire_Miche2
Level 10

Re: Merge contacts in SFDC

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

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4 REPLIES 4
Grégoire_Miche2
Level 10

Re: Merge contacts in SFDC

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

Carlos_Barrera
Level 2

Re: Merge contacts in SFDC

Thanks for your help Grégoire Michel.

Grégoire_Miche2
Level 10

Re: Merge contacts in SFDC

You are welcome

Sean_Richards
Level 5

Re: Merge contacts in SFDC

We use Ringlead to handle these merges, which adds some additional options for how this is handled.

Sean Richards