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Merge contacts in SFDC

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Merge contacts in SFDC

Hi Community I want to ask Is there a way in Marketo to make sure a merged record doesn’t add the scores together? I have upload a list in Marketo but SFDC automatically merged and sum the scores creating a mql. Do you haveHave any sugggest for this problem.

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Re: Merge contacts in SFDC

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

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Re: Merge contacts in SFDC

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

View solution in original post

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Re: Merge contacts in SFDC

Thanks for your help Grégoire Michel.

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Re: Merge contacts in SFDC

You are welcome

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Re: Merge contacts in SFDC

We use Ringlead to handle these merges, which adds some additional options for how this is handled.