Maximum amount of filter in a smart campaign

Katharina_Deiss
Level 1

Maximum amount of filter in a smart campaign

Hi all,

I´ve tried to create a smart campaign with 14 filters. But it seems that filter nr. 13 and 14 are not considered, when looking at the smart list status in the schedule. Therefore I thought that´s due to an maximum amount of filters. Is there anybode with similar problems?

Best,

Katharina

9 REPLIES 9
Trevor_Parsell
Level 6

Re: Maximum amount of filter in a smart campaign

Hey Katharina,

My guess is that it is somehow related to the filter logic as I have never experienced an issue with having 14+ filters. Can we see a screenshot of the smart list and logic along with a description of who you are trying to send to?

Thanks!

Katharina_Deiss
Level 1

Re: Maximum amount of filter in a smart campaign

Hey Trevor,

thanks for your response.

Here you can see, which filter we used:

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pastedImage_1.png

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We used the following advanced filter condition:

(1 and 2 and 3 and 4 and 5 and 6 and 7) or (8 and 9 and 10 and 11 and 12) and 13 and 14

Do you need further information?

Kind regards,

Katharina Deiss

Trevor_Parsell
Level 6

Re: Maximum amount of filter in a smart campaign

Have you tried using this filter logic instead:

((1 and 2 and 3 and 4 and 5 and 6 and 7) or (8 and 9 and 10 and 11 and 12)) and 13 and 14

Thanks!

Robb_Barrett
Level 10

Re: Maximum amount of filter in a smart campaign

Yep, I think it's concatenating everything on the right side of the OR

Trevor_Parsell
Level 6

Re: Maximum amount of filter in a smart campaign

Hey Katharina,

Did this work?

((1 and 2 and 3 and 4 and 5 and 6 and 7) or (8 and 9 and 10 and 11 and 12)) and 13 and 14

Thanks!

Katharina_Deiss
Level 1

Re: Maximum amount of filter in a smart campaign

Hey Trevor,

thanks for your idea, but it didn´t work.

I will try some other options.

Kind regards

Robb_Barrett
Level 10

Re: Maximum amount of filter in a smart campaign

Are you using Advanced, All or Any conditions?

Katharina_Deiss
Level 1

Re: Maximum amount of filter in a smart campaign

Hey Robb,

we used the following advanced filter condition:

(1 and 2 and 3 and 4 and 5 and 6 and 7) or (8 and 9 and 10 and 11 and 12) and 13 and 14

Kind regards,

Katharina

SanfordWhiteman
Level 10 - Community Moderator

Re: Maximum amount of filter in a smart campaign

Show us a lead that qualified for this Smart List and all of the values for that lead that appear in the filters.