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Marketo - SFDC Sync error

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Marketo - SFDC Sync error

Hello,

While trying to sync MQL to SFDC, its getting failed with an error message "_createSObjects failed - AgreementTaskTrigger: execution of BeforeInsert caused by: System.NoAccessException: Script-thrown exception ()"

For your reference attached is the screen-shot.  Checked in SFDC, Marketo user has the edit access. Not able to resolve this error, please help if you have faced the similar error and was able to resolve it.

Screen Shot 2018-03-12 at 8.37.42 PM.png

Thanks,

Kapil

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Re: Marketo - SFDC Sync error

Hi Kapil,

There is SFDC trigger that fires when you create a lead in SFDC. It's not standard, it's a custom dev. the name of the trigger is apparently "AgreementTaskTrigger"

To know more, you will have to set up a debug log on the Marketo sync user in SFDC and look into details.

Vote here:

-Greg

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Re: Marketo - SFDC Sync error

I suggest discussing with your sops admins and Support. Sounds like SFDC expected to do something on Creation and it threw an error.

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Re: Marketo - SFDC Sync error

Thanks, Josh. I will get this check today.

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Re: Marketo - SFDC Sync error

Hi Kapil,

There is SFDC trigger that fires when you create a lead in SFDC. It's not standard, it's a custom dev. the name of the trigger is apparently "AgreementTaskTrigger"

To know more, you will have to set up a debug log on the Marketo sync user in SFDC and look into details.

Vote here:

-Greg

View solution in original post

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Re: Marketo - SFDC Sync error

Thanks for the detailed reply, Greg.
I will get the API code check today and will update here.

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Re: Marketo - SFDC Sync error

Hi Greg, Josh,

Thanks, for the answer. We disabled the trigger in SFDC and sync started working well.

Once again thanks.

Regards,

Kapil Arora

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Re: Marketo - SFDC Sync error

Hi Kapil,

Pls mark the question as answered.

-Greg