SOLVED

Marketo Overwriting SFDC Field Updates

Go to solution
Highlighted
Level 1

Marketo Overwriting SFDC Field Updates

I am currently trying to update the lead score on a group of contacts from SFDC and while I am successful in doing this from a dataload, when Marketo and SFDC sync for the first time after the change the old value is brought back by Marketo. 

 

Is it possible to push these updates from SFDC or can they only be made from Marketo? 

Screen Shot 2020-09-24 at 2.21.20 PM.png

 

Screen Shot 2020-09-24 at 2.23.51 PM.pngScreen Shot 2020-09-24 at 2.23.58 PM.png

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 10 - Community Moderator

Re: Marketo Overwriting SFDC Field Updates

Marketo Score type fields are meant to only be updated in Marketo.  You can use an Integer, though, then use that to hard-set the Score in a Change Data Value.

View solution in original post

1 REPLY 1
Highlighted
Level 10 - Community Moderator

Re: Marketo Overwriting SFDC Field Updates

Marketo Score type fields are meant to only be updated in Marketo.  You can use an Integer, though, then use that to hard-set the Score in a Change Data Value.

View solution in original post