Marketing emails approved and reverting back to former draft?

Highlighted

Marketing emails approved and reverting back to former draft?

Our team has been experiencing  issues with Marketo creating designed emails and approving a draft, only to come back and find out that the email has reverted back to the previous state prior to approving it. This has happened on 3 different occasions in the past week and I'm wondering if it's happening to anyone else? I've never seen this before and it's causing a lot of duplicate work and headaches on our team.

1 REPLY 1
Highlighted
Level 5

Re: Marketing emails approved and reverting back to former draft?

Audrey,

I would set up a support ticket for this issue. I can't think of anything and nobody has replied to this in over a day. I would setup a support ticket. Seems like an instance error.