MSI email add-in link tracking looks terrible on mobile

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MSI email add-in link tracking looks terrible on mobile

Hi,

My sales team is currently using the MSI email  add-in for outlook - everything seems to be going well but today I got a call that when the emails are viewed on a mobile device the links look terrible - really long marketo links that make the whole email look like spam....!

Is there a way to turn this off or change the links so it is a hyperlink? ANyone had the same problem?

TIA!

Sarah

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Level 10 - Community Moderator

Re: MSI email add-in link tracking looks terrible on mobile

Well, links should already be hrefs of <a> tags (and thus not directly output) unless you're embedding URLs directly in the text (which, in most modern web clients, are still clickable).

Can you give an example of the HTML that surrounds/includes these links?  Is there some extra bare URL that is being shown in mobile view (it must also exist in desktop clients, but not be displayed because of layout + CSS styles).