List of contacts with Failed Sync to CRM

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List of contacts with Failed Sync to CRM

Hello,

I'd like to create a view to see the different contacts that caught an exception during the Sync Lead to Microsoft in the past 7 days. Since these are details on the activity, I could not find an easy way to create my Smart List. Can anyone help me out?

Here's the list I tried to create:

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Here are the contacts I'd like to obtain in my view, and the error message I get when clicking on the detail.

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Thanks for your help!

Emma

3 REPLIES 3
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Level 10 - Champion Alumni

Re: List of contacts with Failed Sync to CRM

This isn't possible right now. I suppose, in theory, you would run a batch and push the detail reason over, but pretty sure it's not accessible like that.

I bet there's an idea since this has been asked about for years.

Re: List of contacts with Failed Sync to CRM

Hi Emma,

You'll find the complete list of what's not possible and the corresponding ideas here: Marketo / salesforce integration needs a serious overhaul, don't you "sync"? and yes, what you are looking for is missing...

-Greg

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Re: List of contacts with Failed Sync to CRM

Well, that's unfortunate... Thanks Josh Hill​ and Grégoire for your response. I'll look into this list of all the not possible ideas.

Thanks!

Emma