Links not working

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Links not working

Is anyone else experiencing issues with using links in emails? this could be social links- or links linking to an external URL or PDF?

3 REPLIES 3
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Level 3

Re: Links not working

No, everything is working fine for me. 

Could you please share what exactly the error you are getting (a screenshot or something)?

 

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Level 6 - Champion

Re: Links not working

No issues here!  Can you share your code? Maybe an issue there or with your web hosting server?

Re: Links not working

I'm not at the moment but a couple of reasons that I experienced issues with links in an email in the past include: 

  • Misplacement of the 'http://' in a token for example if you place the http outside of the token and inside the token itself so that url technically has a duplicate http like this -  'http://http://www.linktowebsite.com'
  • Switching to a dedicated IP address and IT hasn't properly updated the existing security settings 
  • Changes to existing firewall settings

Hope this helps.