Re: LinkedIn Lead Gen Default Person Source

Anna_Blanchet1
Level 4

LinkedIn Lead Gen Default Person Source

We have successfully synced a LinkedIn Lead Gen form to our Marketo instance. However, the Lead Source field appears to be overwritten. In the LinkedIn Form, there is a hidden field for Lead Source with value of "Social".  When the test lead was created in Marketo, the Lead Source was "LinkedIn Lead Gen".  This is not a picklist value in Salesforce and will cause issues downstream. Any ideas on how to force the "Social" Lead Source value? Screenshots below.

Form mapping in LinkedIn Lead Gen Form

Anna_Blanchet1_1-1599081775577.png

Mapping in Marketo Admin

Anna_Blanchet1_2-1599081823418.png

Activity Log Detail when test lead is created. Note Person Source is not "Social"

Anna_Blanchet1_3-1599081890625.png

 

 

 

 

2 REPLIES 2
Amy_Goldfine
Level 10 - Champion Alumni

Re: LinkedIn Lead Gen Default Person Source

Rather than having the Lead Source value sync down from LinkedIn, can you have an Operational program that listens for new records created by LinkedIn Lead Gen and set the Lead Source using a flow step?

Amy Goldfine
Marketo Champion & Adobe Community Advisor
Paul_McKay
Level 1

Re: LinkedIn Lead Gen Default Person Source

Hi Anna, 

 

I'm having a similar experience but I've not gotten to the bottom of the issue. 

 

Have you made any progress on this since your last post?